Field Services


Network Field Services

Syncworks is a major provider of network timing and synchronization technology. We serve IT, telecom, media and power industries. Now, after two decades, we have recently expanded our Field Services beyond timing equipment. Our clients appreciate our experience, detailed engineering and craftsmanship.

Our field service teams are experts in telecom and utility infrastructure and construction practices. Our experts gather all of the insights needed to inform intelligent design planning, engineering, and permitting.

Syncworks provided great pre-sales support and engineering services to ensure we got the right systems. Their installation services were and continue to be great. And their help migrating to PTP for 5G reduced our overall spend.

Major US Wireless Provider



Network Sync Audits & Site Surveys


GPS Antenna System Design and Installation


Equipment Installation, Test & Turn-Up


On-site Installation and Engineering Packages


Sync Performance Measurements


Structured Cabling

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Customer Centric

Additional Network Timing Field Services

We are expanding our Field Services to provide services for:

– Antenna Installation and Entrance Facility Cabling 
– Legacy Equipment Decom and Traffic Migration 
– Disposal (hazmat) Services 
– Radio Commissioning (MW, P-LTE, CBRS) 
– Enterprise Wi-Fi 

Method of Procedure (MOPs)

Your network is unique, so we’ve developed best practices and custom procedures to address the specific steps and sequence necessary to ensure your installation, commissioning, and cutover are accomplished with minimal impact or disruption to on-site operations.

Installation & Commissioning

We complete the installation, power-up and provisioning of new sync equipment, manage integration with legacy equipment during conversion and conduct thorough testing and documentation of the functionality of the newly synced equipment (pre and post conversion).

Sync Cutovers

We’re known for our professional practices — managing the hands-on signal qualification, phase alignment, element provisioning, and other factors required to produce hitless cutovers of any size offices.


Accurate and complete timing records are necessary to safeguard your future operation and growth. Syncworks is known for delivering clear and accurate records.

Cable & Rack Diagrams

Cable and Rack Diagrams

Antenna System Design (SOW)

Antenna System design SOW

Installation MOP

GPS installations

GPS Antenna Installation For Microchip Timing Equipment


TimeProvider® 4100


TimeProvider® 1100


TimeProvider® 5000


SSU 2000


SyncServer 6x0


TimeSource 35x0

When a clock goes in holdover due to a failed GPS signal, the cause can be range from a failed ground, a delamination of a printed board, a loose connection, a failed antenna head, or interference from a natural source. Correct antenna positioning is vital to timing reliability.

A GPS antenna requires a 360° visibility of the horizon.  Roof mounted antenna enable for more accurate GPS clocks since at least three satellites are required to be in view at all times to maintain timing accuracy (typically nanoseconds to UTC). Our antenna designs include this key component. Our technicians ensure the optimal location for all elements of the antenna installation.

GPS antenna installation

Field Services can retrofit your new GPS antenna using your existing hardware. 

In today’s rapidly evolving telecommunications, cable, and utility industries, precision and reliability are paramount. Ensuring accurate timing and synchronization is crucial for optimizing network performance and maintaining seamless operations. At Syncworks, we understand the critical role that GPS antenna installations play in achieving these goals. That’s why we offer a comprehensive turnkey solution designed to meet the needs of engineers responsible for timing in their networks.

Call Us

(904) 280-1234


6 South Roscoe Blvd.

Ponte Vedra Beach, FL 32082


M-F: 8am - 5:30 pm EST
24/7 Emergency Support Available For SyncCare Customers Only