Custom Field Services
For over two decades, Syncworks has been a leading provider of advanced timing services across the Americas. Our high standards have earned us a reputation as a trusted partner to critical infrastructure providers looking for customized solutions.
Sync & Timing Field Services
Equipment Installation, Test & Turn-Up with Multi-Vendor Integration
Network Sync Audits & Site Surveys
GPS Antenna System Design and Installation
On-Site Installation and Engineering Packages
Sync Performance Measurements

End-to-End Services
- Installation and Decommissioning Engineering
- Furnishing & Installation (EF&I) Audits
- Surveys
- Project Management
- Grounding systems
- Equipment recycling

24/7 emergency support. On-site and/or virtual. Loaners & replacements. Learn more.

“Syncworks provided great pre-sales support and engineering services to ensure we got the right systems. Their field services were and continue to be great.”
GNSS Antenna Installation For Network Timing Equipment
When a clock goes in holdover due to a failed GNSS/GPS signal, the cause can be range from a failed ground, a delamination of a printed board, a loose connection, a failed antenna head, or interference from a natural source. Correct antenna positioning is vital to timing reliability.
TimeProvider® 4100
TimeProvider® 1100
TimeProvider® 5000
SSU 2000
SyncServer 600/650
TimeSource 3550
A GNSS/GPS antenna requires a 360° visibility of the horizon. Roof mounted antenna enable for more accurate GPS clocks since at least three satellites are required to be in view at all times to maintain timing accuracy (typically nanoseconds to UTC). Our antenna designs include this key component. Our technicians ensure the optimal location for all elements of the antenna installation.

Turnkey
Additional Network Timing Field Services Deliverables
Method of Procedure (MOPs)
Your network is unique, so we’ve developed best practices and custom procedures to address the specific steps and sequence necessary to ensure your installation, commissioning, and cutover are accomplished with minimal impact or disruption to on-site operations.
Installation & Commissioning
We complete the installation, power-up and provisioning of new sync equipment, manage integration with legacy equipment during conversion and conduct thorough testing and documentation of the functionality of the newly synced equipment (pre and post conversion).
Sync Cutovers
We’re known for our professional practices — managing the hands-on signal qualification, phase alignment, element provisioning, and other factors required to produce hitless cutovers of any size offices.
Documentation
Accurate and complete timing records are necessary to safeguard your future operation and growth. Syncworks is known for delivering clear and accurate records.
Cable & Rack Diagrams

Antenna System Design (SOW)
