Custom Field Services

For over two decades, Syncworks has been a leading provider of advanced timing services across the Americas. Our high standards have earned us a reputation as a trusted partner to critical infrastructure providers looking for customized solutions.

Sync & Timing Field Services

Equipment Installation, Test & Turn-Up with Multi-Vendor Integration

Network Sync Audits & Site Surveys

GPS Antenna System Design and Installation

On-Site Installation and Engineering Packages

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Sync Performance Measurements

PTP, SSU, DCD

End-to-End Services

Syncworks Field Services offers a comprehensive range of critical infrastructure services:

  • Installation and Decommissioning Engineering
  • Furnishing & Installation (EF&I) Audits
  • Surveys
  • Project Management
  • Grounding systems
  • Equipment recycling
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24/7 emergency support. On-site and/or virtual. Loaners & replacements. Learn more.

Field Services 2 rooftop GPS antennas

“Syncworks provided great pre-sales support and engineering services to ensure we got the right systems. Their field services were and continue to be great.”

Scott J.

Major US Wireless Provider

“Your rapid response in delivering personnel and equipment during our emergency was much appreciated.”
Glenn R.

Manager Local Transport, Major Telecom Service Operator

GNSS Antenna Installation For Network Timing Equipment

When a clock goes in holdover due to a failed GNSS/GPS signal, the cause can be range from a failed ground, a delamination of a printed board, a loose connection, a failed antenna head, or interference from a natural source. Correct antenna positioning is vital to timing reliability.

Shop for antenna kits here.

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TimeProvider® 4100

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TimeProvider® 1100

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TimeProvider® 5000

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SSU 2000

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SyncServer 600/650

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TimeSource 3550

A GNSS/GPS antenna requires a 360° visibility of the horizon.  Roof mounted antenna enable for more accurate GPS clocks since at least three satellites are required to be in view at all times to maintain timing accuracy (typically nanoseconds to UTC). Our antenna designs include this key component. Our technicians ensure the optimal location for all elements of the antenna installation.

network timing field services

Turnkey

Additional Network Timing Field Services Deliverables

Method of Procedure (MOPs)

Your network is unique, so we’ve developed best practices and custom procedures to address the specific steps and sequence necessary to ensure your installation, commissioning, and cutover are accomplished with minimal impact or disruption to on-site operations.

Installation & Commissioning

We complete the installation, power-up and provisioning of new sync equipment, manage integration with legacy equipment during conversion and conduct thorough testing and documentation of the functionality of the newly synced equipment (pre and post conversion).

Sync Cutovers

We’re known for our professional practices — managing the hands-on signal qualification, phase alignment, element provisioning, and other factors required to produce hitless cutovers of any size offices.

Documentation

Accurate and complete timing records are necessary to safeguard your future operation and growth. Syncworks is known for delivering clear and accurate records.

Cable & Rack Diagrams

cable and rack design low res

Antenna System Design (SOW)

Syncworks network timing field services