Join our Team

Level 4 Telecom CO Installer (Nationwide Travel)
Join a mission-critical telecom infrastructure team with nationwide impact

Syncworks is the industry-leader in providing custom frequency and timing solutions to telecommunications providers, utilities and cable companies across the US.

We’re seeking a skilled and reliable Level 4 Telecom Installer to join our fast-growing technical field services team. In this role, you’ll perform high-quality installations of telecom and data infrastructure in facilities such as central offices, mobile switch centers, data centers, and enterprise sites. This is a travel-focused position, open to candidates located anywhere in the U.S., with most work taking place at customer locations across the country.

Our ideal candidate is an experienced technician who understands RBOC standards, works well independently, and takes pride in delivering top-tier installations in complex, high-security environments. If you’re organized, self-driven, and looking for consistent fieldwork in a respected technical services organization—we want to hear from you.

Key Responsibilities

• Perform Level 4 quality telecom infrastructure installations in central offices and similar environments
• Install, dress, label, and terminate AC/DC power cables, data cabling, and grounding infrastructure
• Assemble, mount, and secure racks, frames, fuse panels, equipment cabinets, and cable trays
• Read and interpret BOMs, work orders, MOPs, network diagrams, schematics, and installation standards
• Conduct site surveys and prepare documentation for quoting, auditing, and job planning
• Follow RBOC and industry standards for quality, safety, and operational security
• Install and configure BITS clocks and GPS antenna systems (a plus)
• Perform testing and validation of installed hardware, documenting results per customer expectations
• Interface professionally with customers and site supervisors to coordinate site access, review project status, and maintain open communication
• Maintain tools, inventory, and project records accurately
• Collaborate with engineering, project management, and internal installation teams to ensure smooth execution
• Travel up to 90% of the time, including some night work or maintenance window cutovers

Requirements

• Minimum of 5 years relevant experience in telecom equipment installation
• Strong working knowledge of RBOC standards, MOPs, and quality inspection procedures
• Comfortable lifting and moving equipment/tools up to 50 lbs
• Able to route, identify, label, and terminate both power and data cables
• Proficient in interpreting installation drawings and network documentation
• Strong organizational and documentation skills, with ability to work under minimal supervision
• Willingness to travel extensively within the continental U.S.
• Comfortable working in data centers, central offices, and high-security environments
• High school diploma required; technical or college degree preferred
• Proficient with Microsoft Office (Word, Excel, Outlook); willing to learn new digital tools

Desired Qualities

• Strong troubleshooting skills and mechanical aptitude
• Excellent verbal and written communication skills
• Customer service-oriented mindset
• Fast learner with a positive attitude and desire to continuously improve
• Adaptable to changing site conditions, travel needs, and schedules

Location: Remote (U.S.-based) with extensive travel
Travel Requirement: Up to 90%
Compensation: Competitive pay based on experience, with per diem and travel support provided

Job Types: Full-time, Part-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road

Ready to bring precision and performance to the networks of tomorrow?
We’d love to meet you. Apply now to become part of the Syncworks team.

Launch Your Career in Technical Sales & Business Development with Syncworks

Are you eager to break into the world of technical sales with a company that supports the backbone of critical infrastructure?

Syncworks is a leading provider of synchronization and timing solutions for telecommunications, utilities, and enterprise networks across North America. Our technologies help keep networks connected, secure, and resilient.

We’re looking for a Business Development Representative (BDR) with strong communication skills, technical curiosity, and the drive to grow into a larger role. This is an ideal entry point for someone who wants to blend commercial engagement with technical understanding and is comfortable speaking to engineers, project managers, and executive stakeholders.

What You’ll Do

• Conduct outbound prospecting and cold calling to generate new business opportunities
• Set up qualified meetings and introductory calls for the sales and engineering team
• Communicate clearly with technical buyers and engineering contacts, understanding and relaying key needs
• Assist with preparing quotes, proposals, and basic technical documentation
• Manage leads, contacts, and activity through our CRM (HubSpot or similar)
• Provide administrative sales support, including updating expiring quotes and assisting with forecasting and procurement tracking
• Collaborate across sales and engineering teams to help translate customer needs into real solutions
• Learn and build product knowledge across synchronization technologies (GNSS, PTP, SyncE, etc.)

Who You Are

• Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Engineering, or related technical field (preferred, not required)
• 0–3 years of experience in business development, sales, or technical customer support
• Excellent written and verbal communication skills; able to engage both technical and non-technical contacts
• Comfortable with tools like CRM platforms, Microsoft Excel, and light technical documentation
• Curious, driven, and willing to start from the ground up while aiming for growth into a technical sales or engineering role
• Team-oriented, detail-focused, and proactive in learning new concepts

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Ability to Commute:

• Ponte Vedra Beach, FL 32082 (Required)

Ability to Relocate:

• Ponte Vedra Beach, FL 32082: Relocate before starting work (Preferred)

Work Location: In person

Ready to bring precision and performance to the networks of tomorrow?
We’d love to meet you. Apply now to become part of the Syncworks team.

Launch Your Career in Technical Sales with Syncworks

Ready to grow into a customer-facing engineering role in a fast-paced, mission-critical industry?
Syncworks is a trusted provider of synchronization and timing solutions for telecommunications, utilities, and enterprise networks across North America. Our technologies are critical to keeping infrastructure connected, secure, and resilient.

We’re looking for a Technical Sales Engineer with a background in Electrical Engineering or a related technical discipline who is eager to begin a career in technical sales. This is an entry-level role with a structured growth path: starting with foundational learning and support tasks, then engaging with customers, and ultimately growing into a trusted technical advisor.

This is an ideal opportunity for someone who is curious, driven, and ready to work across technical and commercial functions. You’ll gain hands-on experience with quoting, customer communications, and early-stage prospecting (including cold calling) while developing your understanding of synchronization, timing, and network infrastructure technologies.

Key Responsibilities

• Support sales and engineering teams by managing inbound quote requests, refreshing expiring quotes, and following up on small-scale opportunities
• Participate in customer calls and meetings to support early-stage opportunity discovery and solution discussions
• Conduct light outbound prospecting and cold calling to introduce Syncworks’ value proposition to targeted customers
• Manage CRM entries (HubSpot or similar), track activity, and monitor the shared sales inbox
• Help prepare hardware, software, and support quotes and proposal packages
• Provide customers with updates on order status, shipping, and RMA coordination
• Assist with vendor coordination, forecasting, and procurement tracking
• Begin building product knowledge across our portfolio, including GNSS, PTP, SyncE, and related timing technologies
• Stay engaged and proactive. Ask questions, bring ideas, and seek continuous improvement

Qualifications

• Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Engineering, or related field (required)
• 0–3 years of experience in sales engineering, technical support, or customer-facing technical roles
• Strong interpersonal and communication skills, with the ability to speak comfortably in technical and non-technical settings
• Interest in developing a career in technical sales and a willingness to start from the ground up
• Comfortable with tools such as CRM platforms, Microsoft Office (especially Excel and Visio), and light technical documentation
• A collaborative mindset with the initiative to learn and grow across technical and business functions
• Interest in technical sales and a desire to grow into a senior engineering, sales, or customer solutions role
• Comfortable working collaboratively across departments including engineering, operations, and sales

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Ready to bring precision and performance to the networks of tomorrow?
We’d love to meet you. Apply now to become part of the Syncworks team.

Technical Support Specialist

Curious. Driven. Ready to grow.
If that sounds like you, Syncworks might be the right place to build your career. We’re a national leader in timing and synchronization solutions for critical telecom, power, and enterprise networks—and we’re growing.

We are looking for a Technical Support Specialist who thrives in dynamic environments and is eager to learn across disciplines. This hands-on, lab-based role is ideal for someone with a technical degree and a strong foundation in electronics and networks who wants exposure to fieldwork, customer interaction, and technical support.

You’ll support the team by testing and staging timing equipment in our lab, assisting with logistics and RMA coordination, contributing to documentation, and serving as a technical reference for internal teams and customers. This is a great opportunity for someone who wants to grow into a larger role in Telcom/datacenter, network timing, product support, or technical project management.

Key Responsibilities:

• Test and stage timing and networking equipment in a lab environment
• Review and interpret network diagrams and installation plans
• Gathering requirements from customers
• Support hardware logistics coordination and track RMA status
• Communicate with customers and vendors as a technical point of contact
• Help create Visio network diagrams and technical documentation (MOPs, BOMs, etc.)
• Follow Telcordia and Syncworks installation standards during hardware setup
• Maintain accurate project records in CRM and internal tracking systems
• Collaborate with engineering, operations, and sales teams as needed across projects

Qualifications:

• Associate’s or Bachelor’s degree in Networking, Electrical Engineering, Telecommunications, or a related technical field
• Strong electronics background
• Equivalent military/civilian experience with electronics maintenance and repair
• Hands-on lab or field experience with networking or telecom equipment
• Understanding of IP networking fundamentals and basic Layer 1–3 concepts
• Understanding of electrical theory and frequency/IP based timing.
• Experience with GNSS/GPS, installation, and deployment
• Familiarity with Telcordia/NEBS installation standards
• Technical writing skills and the ability to produce professional documentation
• Willingness to travel within the United States (potentially up to 25% after training)
• Proficiency in Microsoft Office Suite, especially Visio, Excel, and Outlook
• Experience navigating a CRM platform (e.g., HubSpot or Salesforce)
• Strong verbal and written communication skills
• Willingness to lift up to 50 lbs occasionally (non-regular basis)
• Naturally curious, self-motivated, eager to learn and take on new challenges
• US Citizen, able to pass background check and drug screening
• This is a full-time, on-site position at Syncworks HQ

Job Type: Full-time

Pay: $65,000.00 – $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Ability to Commute:

• Ponte Vedra Beach, FL 32082 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person

Ready to bring precision and performance to the networks of tomorrow?
We’d love to meet you. Apply now to become part of the Syncworks team.

Inside Sales Rep & Customer Support Specialist

Ready to build a career in telecom sales?
Syncworks is a trusted provider of synchronization and timing solutions for critical infrastructure networks. We work with telecommunications, power utilities, and enterprise customers to deliver resilient and precise timing solutions backed by expert support.

We’re looking to add an Inside Sales & Customer Support Specialist to our team. This role is ideal for someone with strong communication skills and attention to detail who thrives in a fast-paced, technical environment. You’ll be the first line of support for inbound sales requests, provide timely quote responses, and assist in managing ongoing customer relationships.

Responsibilities:

• Handle directed quote responses for low-value, low-complexity timing and synchronization solutions
• Follow up on sales opportunities, refresh quotes, and manage minor contract renewals
• Provide customers with proactive order status updates, shipping details, and tracking information
• Monitor the shared inbox and inbound request channels, directing inquiries to the appropriate sales, engineering, or support contacts
• Update and maintain CRM records for customer interactions and opportunity tracking
• Assist with internal quote generation and documentation for the outside sales team
• Support the preparation of standard quote templates, customer follow-up emails, and renewal notifications
• Help coordinate small-scale logistics tasks such as RMA status or fulfillment tracking

Qualifications:

• 2–4 years of experience in inside sales, sales support, customer service, or telecom operations
• Familiarity with quoting processes, CRM tools (e.g., HubSpot or Salesforce), and Microsoft Office (Excel, Outlook, Word)
• Excellent verbal and written communication skills
• Ability to prioritize, multitask, and stay organized in a dynamic environment
• Basic understanding of telecom or timing equipment is a plus, but not required
• Self-motivated, team-oriented, and comfortable collaborating with both technical and non-technical colleagues
• Authorized to work in the US, able to pass background check and drug screening
• This is a full-time, on-site position eligible for company benefits

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Experience:

• Inside sales: 1 year (Preferred)

Ability to Commute:

• Ponte Vedra Beach, FL 32082 (Required)

Work Location: In person

Ready to bring precision and performance to the networks of tomorrow?
We’d love to meet you. Apply now to become part of the Syncworks team.

Come build the future with us at Syncworks, a trusted leader in network synchronization solutions!

Do you love working hands-on with technology and solving problems in the field?

Do you take pride in accuracy, safety, and getting the job done right the first time?

Do you thrive in a culture built on integrity, technical excellence, and trusted relationships?

We’re looking for a Field Service Technician with two to three years of experience in telecommunications, electronics, or related technical fields. In this role, you’ll support essential deployments and maintenance of Syncworks’ solutions across North America. You’ll be a key player ensuring synchronization equipment and systems are installed, tested, and optimized for mission-critical networks. If this sounds like a role you’d be excited about, we want to hear from you!

A little more about us.

Syncworks is a national leader in network synchronization and timing solutions, serving major carriers, utilities, government entities, and enterprise clients. We design, deploy, and maintain precision timing systems that are the backbone of modern communications and infrastructure.

Our team is a tight-knit group of professionals who care deeply about the quality of their work and the satisfaction of our customers. Syncworks is built on:

• Precision Workmanship

• Reliable Service

• Expert Knowledge

• Team Commitment

• Client First Mindset

We’ve earned a strong reputation by standing behind our work and doing right by our partners. And we’re growing! There’s never been a better time to be part of Syncworks.

Here’s what you’ll be doing as a Technician at Syncworks:

• Travel to customer sites to install, commission, and maintain network synchronization equipment.

• Conduct acceptance testing, troubleshooting, and documentation of timing systems.

• Interpret schematics, technical diagrams, and site plans to perform accurate installations.

• Support customers by providing technical guidance, updates, and issue resolution onsite and remotely.

• Work closely with Project Managers and Engineering to ensure smooth deployments and timelines.

• Maintain detailed records of installations, service work, and equipment performance.

• Participate in training programs and continually develop your technical expertise in timing and synchronization technologies.

• Actively contribute to a safety-first culture by following all jobsite and company safety policies and procedures.

• Maintain a professional demeanor in all customer-facing situations.

Desired Qualifications:

• 2–3 years of experience in field service, electronics, telecommunications, or a related technical role.

• Familiarity with telecom standards such as IEEE 1588, PRC, GNSS, NTP, and other timing protocols a plus.

• Ability to read and interpret technical documentation, wiring diagrams, and installation guides.

• Willingness to travel regionally and nationally (approximately 50–75% travel).

• Comfortable working independently on job sites and representing the Syncworks brand.

• Knowledge of test equipment (oscilloscopes, frequency counters, spectrum analyzers) preferred.

• Basic understanding of IP networking, routers, and switch configuration is a plus.

• Strong attention to detail, follow-through, and personal accountability.

• OSHA 10 or 30 certification preferred (can be obtained after hire).

• Valid driver’s license and clean driving record required.

Culture & Benefits

Flexibility & Travel:

• Travel-based role with flexible scheduling around project requirements

• Per diem and all travel expenses covered

Growth & Support:

• Ongoing technical training and professional development

• Certification support for relevant technologies

• Mentorship from senior technicians and engineers

Benefits:

• Competitive compensation with overtime opportunities

• Medical, dental, and vision insurance plans

• 401k with company match

• Generous PTO policy and paid holidays

• Company-provided tools, equipment, and vehicle for job-related travel

Values:

• Be part of a company that’s small enough to care but big enough to make an impact.

• Collaborate with a supportive team that values integrity, innovation, and excellence.

• Help power the future of communication networks with technology that matters.

Ready to bring precision and performance to the networks of tomorrow?
We’d love to meet you. Apply now to become part of the Syncworks team.

Come grow with us at Syncworks — where precision powers the world’s most trusted networks!

Do you love transforming technical ideas into clear, accurate drawings?

Do you take pride in producing clean, organized designs that help keep field teams efficient and safe?

Do you thrive in a team that values integrity, technical expertise, and real-world impact?

We’re looking for a CAD Drafter with 2–3 years of experience supporting engineering and field operations teams in telecommunications or infrastructure environments. In this role, you’ll produce detailed drawings and documentation that support installations, equipment layout, and network synchronization design. If you’re a detail-oriented pro who loves turning complex systems into clear visuals, we want to hear from you!

A little about us.

Syncworks is a national leader in network synchronization, helping major carriers, utilities, and government entities keep their systems running on time and on spec. Our work directly supports the infrastructure that powers communication, energy, and innovation.

We’re a close-knit team that values quality work, strong relationships, and doing the job right the first time. At Syncworks, we’re built on:

• Technical Precision

• Dependable Service

• Deep Expertise

• Team Collaboration

• Long-Term Relationships

What You’ll Do

• Produce and revise detailed CAD drawings, including floor plans, elevations, rack layouts, and cable routing

• Interpret site survey data, field notes, and engineering designs to develop accurate plans

• Assist engineers and project managers with documentation for proposals, as-built records, and submittals

• Maintain organized drawing files and version control to ensure accurate project archives

• Prepare drawing packages for field teams and coordinate updates as needed

• Work with cross-functional teams to ensure compliance with project specifications and customer standards

• Create technical diagrams and documentation for synchronization systems and installations

• Provide drafting support throughout project lifecycles—from design through completion

What You Bring

• 2–3 years of drafting experience in telecom, electrical, mechanical, or related infrastructure fields

• Proficiency in AutoCAD (2D required; 3D a plus)

• Familiarity with construction plans, telecom rack elevations, wiring diagrams, or site layouts

• Strong organizational skills and attention to detail

• Ability to read and interpret technical specs and field reports

• Self-starter who can manage deadlines and communicate effectively

• Experience with Microsoft Office Suite and PDF mark-up tools

• Basic understanding of synchronization systems or network infrastructure is a plus

• Associate degree or drafting certification preferred

What We Offer

• Competitive compensation

• Medical, dental, vision insurance

• 401(k) with company match

• Generous PTO and holiday schedule

• Opportunities for growth, mentorship, and certification

• A collaborative team that supports each other’s success